BEMessaging
BE Messaging — The business number the whole team can answer
A real Australian 04 in a shared inbox — cases the desk can own, true MMS in the thread, inbound voice on the same number, and a BE AI agent that can draft or send. Port your existing number onto BE Messaging.
Built for organisations that talk to customers like support — and must natively send and receive pictures (MMS) on the company number. BE Messaging is the operations layer around a real business 04: shared inbox, cases, true MMS, inbound voice, campaigns, surveys, collaterals, API/MCP, and a guarded BE AI agent. Not another SMS credit pack.
Complete Messaging Solutions for Business
What you get
The desk stack on a real business 04 — not a blast tool with a chat tab.
Shared inbox
A shared conversation list on the company service number. Cases the desk can own — open, unassigned, mine, closed.
True MMS
Send and receive real picture messages on the business 04 in the same shared inbox. No workarounds. Few platforms do this properly.
Inbound voice
Receive voice calls on the same business 04. Port your existing number onto BE Messaging.
Number + inbox + case + true MMS + inbound voice + BE AI agent
We are not competing on ¢ per SMS. The work is the operations layer around a real business 04.
Cases
Queue-first: open, unassigned, mine, closed. Reply takes the case.
Campaigns & surveys
Schedule in the company timezone. Replies become inbox conversations. SMS surveys with hosted forms and webhooks.
BE AI agent
Per-number on/off. Auto or draft-for-review. Business hours and rate limits — a person still owns the conversation.
API / MCP
REST at /api/v1, scoped keys, HMAC webhooks, and MCP. Full docs after you sign in on the product site.
Ready to Power Up Your Business Messaging?
Built for the desk
Australian business 04, shared history that stays with the company, and Binary Elements infrastructure behind it.
BE AI agent — guarded, on the same number
With BE Messaging alone, you get the desk: inbox, cases, true MMS, inbound voice, campaigns. With the BE AI agent, drafts or auto-sends happen on the same business 04 under your rules — draft-for-review, business hours, max replies per hour, off-hours catch-up. A person still owns the conversation.
The BE Messaging advantage
One business number for the whole team to answer — SMS, true MMS, and inbound voice — with the ops layer to run it.
Shared inbox & cases
Centralized conversations and a queue the desk can own.
True MMS
Send and receive picture messages on the business 04 in the same thread. No workarounds.
Inbound voice
Receive voice calls on the same business 04.
Number porting
Port your existing number onto BE Messaging.
BE AI agent
Draft-for-review or auto-send on the same number, with hours and rate limits.
Telstra Desktop Messaging exit
Telstra Desktop Messaging is being withdrawn on 9 November 2026. Bring the inbox across on the product site.